Question 3: What are the common barriers to effective communication? Suggest measures to overcome them.
Answer:
The common barriers to effective communication are:
- Premature evaluation: Communication is likely to fail if the receiver evaluates the meaning of the message before the sender completes the message.
- Badly expressed message: Use of wrong words or omission of necessary words results in badly expressed messages.
- Lack of attention: When the receiver’s mind is preoccupied, he fails to understand what is being said.
- Organisational facilities: Such as meetings, suggestion boxes, etc. are absent in the organisation.
The remedies to overcome these barriers are:
- Clarify the idea before communicating: The message to be conveyed should be clear in all aspects.
- Be aware of language, tone and content: The language tone and content used must be understandable to the receiver.
- Be a good listener: Attentive and patient listening, helps in understanding and retaining the message.
- Organisational facilities: Such as meetings, suggestion box, complaint box, etc. should be made an integral part of the working in the organisation.
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