Question 3

What are the common barriers to effective communication? Suggest measures to overcome them.

Answer

The common barriers to effective communication are:

Premature evaluation: Communication is likely to fail if the receiver evaluates the meaning of the message before the sender completes the message.
Badly expressed message: Use of wrong words or omission of necessary words results in badly expressed messages.
Lack of attention: When the receiver’s mind is preoccupied, he fails to understand what is being said.
Organisational facilities: Such as meetings, suggestion boxes, etc. are absent in the organisation.

The remedies to overcome these barriers are:

Clarify the idea before communicating: The message to be conveyed should be clear in all aspects.
Be aware of language, tone and content: The language tone and content used must be understandable to the receiver.
Be a good listener: Attentive and patient listening, helps in understanding and retaining the message.
Organisational facilities: Such as meetings, suggestion box, complaint box, etc. should be made an integral part of the working in the organisation.

Popular Questions of Class 12 Business Studies