How To Handle A Telephonic Interview

 How To Handle A Telephonic Interview

Telephonic interviews are becoming a common mode of judging candidates, as it is convenient, time saving, and hassle free. Conventional interview is being done away with unless essential. Conservatives however, protest that such telephonic interviews are of little significance and inconvenient and cannot examine a candidate thoroughly as there is no face-to-face conversation, one cannot witness facial expressions, mannerisms and body language, and is an awkward situation to talk to a stranger over the phone. But like it or not, you have to be a part of it. So here are a few tips to help you handle such an interview as efficiently as the face-to-face one.

  1. Make up your mind and try to handle it like you are sitting with the interviewer in his office and speaking directly.
  2. When you get the call, ensure you are at a place which has minimal noise, is quiet and peaceful. So you will be able to hear the interviewer, he will be able to hear you, and you can concentrate. 
  3. You should try out mock interviews over the phone to know from others how your voice sounds, its quality, pitch, confidence quotient, etc.
  4. Prepare yourself as you would for a face to face. Research about the institute, the governing members, the courses offered, expectations from candidates, etc.
  5. Keep notes close by, stating your qualification, achievements, skills, hobbies, activities, etc. so that you do not fumble or stammer while replying. Also this is important as a pause in real life conversation is not out of place, but a silence even for a few seconds over the phone is awkward. If you do pause, mention that you were pondering over the question or taking notes. 
  6. Breathe and sit comfortable, relaxing your mind and body. But do not breathe into the receiver. Also, speak slowly and clearly, but do not shout.
  7. You should take notes if needed. And if there is something that you need to remember for later.
  8. Let the interviewer finish his question or sentence. Do not interrupt or sound too enthusiastic and knowledgeable. Talk like a mature, patient and well mannered individual.
  9. Keep your answers short and to the point. But if required, at certain places emphasize on your qualities or achievements, and provide evidence for the same. Do not drag the conversation, but provide any additional information about yourself that may stand a better chance for you.
  10. From your list of points, strike off things as you mention them. This will avoid repetitions and unnecessary lengthening of the call.
  11. Do not be nervous. You are lucky that you can fidget, sweat, and play around, as the interviewer is unable to see you. 
  12. At the end of the talk, ask courteously about the next step or procedure, and if there is anything else that the interviewer may wish to know. 
  13. Let the other person hang up.
  14. Send a formal follow-up letter as soon as the call ends, thanking for the opportunity to discuss the position with the interviewer.
  15. Remember, that is a telephonic interview, not only does your abilities play a role in determining the result, but also telephonic manners, your speech – clarity, simplicity, tone and confidence, and your answers.

 

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