Class 12 Business Studies - Chapter Directing NCERT Solutions | What are the common barriers to effectiv
What are the common barriers to effective communication? Suggest measures to overcome them.
The common barriers to effective communication are:
- Premature evaluation: Communication is likely to fail if the receiver evaluates the meaning of the message before the sender completes the message.
- Badly expressed message: Use of wrong words or omission of necessary words results in badly expressed messages.
- Lack of attention: When the receiver’s mind is preoccupied, he fails to understand what is being said.
- Organisational facilities: Such as meetings, suggestion boxes, etc. are absent in the organisation.
The remedies to overcome these barriers are:
- Clarify the idea before communicating: The message to be conveyed should be clear in all aspects.
- Be aware of language, tone and content: The language tone and content used must be understandable to the receiver.
- Be a good listener: Attentive and patient listening, helps in understanding and retaining the message.
- Organisational facilities: Such as meetings, suggestion box, complaint box, etc. should be made an integral part of the working in the organisation.
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Explain the qualities of a good leader? Do the qualities alone ensure leadership success?
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Explain the process of motivation with the help of a diagram.
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Explain different financial and non-financial incentives used to motivate employees of a company?
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In an organisation, one of the departmental manager is inflexible and once he takes a decision, he does not like to be contradicted. As a result, employees always feel they are under stress and they take least initiative and fear to express their opinions and problems before the manager. What is the problem in the way authority is being used by the manager?
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A reputed hostel, Gyan Pradhan provides medical aid and free education to children of its employees. Which incentive is being highlighted here? State its category and name any two more incentives of the same category.
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In an organisation all the employees take things easy and are free to approach anyone for minor queries and problems. This has resulted in everyone taking to each other and thus resulting in inefficiency in the office. It has also resulted in loss of secrecy and confidential information being leaked out. What system do you think the manager should adopt to improve communication?
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The workers always try to show their inability when any new work is given to them. They are always unwilling to take up any kind of work. Due to sudden rise in demand a firm wants to meet excess orders. The supervisor is finding it difficult to cope up with the situation. State the element of directing that can help the supervisor in handling the problem.
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Discuss Maslow’s Need Hierarchy theory of motivation.
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What are semantic barriers of communication?
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Explain any three principles of Directing.
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