Explain the qualities of a good leader? Do the qualities alone ensure leadership success?
It is said that certain qualities or traits possessed by individuals help them to become successful leaders. These qualities are:
1. Physical qualities: A good leader must possess a good height, weight, health and appearance. Health and endurance help a leader to work hard and inspire others also to do so.
2. Knowledge: A good leader should have required knowledge and competence, so that he can influence others.
3. Integrity: A leader should possess a high level of integrity and honesty, so that he can be a role model to others.
4. Initiative: A leader should have courage and initiative to do things on their own, rather than waiting for others to do it first.
5. Communication skills: A leader should be a good communicator. He should be able to clearly explain his views to others. He should not only be a good speaker, but a good listener, teacher and counselor.
6. Motivation skills: A leader should understand the needs of his employees and motivate them by satisfying their needs.
7. Self-confidence: A leader should have a high level of confidence. He should not lose confidence even in the most difficult times.
8. Decisiveness: A leader must be decisive in the sense that once he has taken a decision, he should be firm on it.
9. Social skills: A leader should be sociable and friendly with his colleagues and followers, so that he can understand them and their needs.
Though the above qualities are required for being a good leader but by having only these qualities don’t ensure successful leadership. And also all these qualities cannot be present in a single person. So, a conscious effort should be made by the managers to acquire them.
Explain the process of motivation with the help of a diagram.
Explain different financial and non-financial incentives used to motivate employees of a company?
In an organisation, one of the departmental manager is inflexible and once he takes a decision, he does not like to be contradicted. As a result, employees always feel they are under stress and they take least initiative and fear to express their opinions and problems before the manager. What is the problem in the way authority is being used by the manager?
A reputed hostel, Gyan Pradhan provides medical aid and free education to children of its employees. Which incentive is being highlighted here? State its category and name any two more incentives of the same category.
In an organisation all the employees take things easy and are free to approach anyone for minor queries and problems. This has resulted in everyone taking to each other and thus resulting in inefficiency in the office. It has also resulted in loss of secrecy and confidential information being leaked out. What system do you think the manager should adopt to improve communication?
The workers always try to show their inability when any new work is given to them. They are always unwilling to take up any kind of work. Due to sudden rise in demand a firm wants to meet excess orders. The supervisor is finding it difficult to cope up with the situation. State the element of directing that can help the supervisor in handling the problem.
Discuss Maslow’s Need Hierarchy theory of motivation.
What are semantic barriers of communication?
Explain any three principles of Directing.
What are the common barriers to effective communication? Suggest measures to overcome them.
How does planning provide direction?
What is meant by staffing?
Identify the network of social relationships which arises spontaneously due to interaction at work.
State the meaning of controlling.
What is meant by capital structure?v
What is meant by management?
What is a Treasury Bill?
State any two advantages of branding to marketers of goods and services?
What makes principles of management flexible?
Under which consumer right does a business firm set up consumer grievance cell?
Explain the relationship between planning and controlling with examples.
What kind of strategic decisions are taken by business organisations?
What is meant by ‘management by exception’?
“A capital budgeting decision is capable of changing the financial fortunes of a business.” Do you agree? Give reasons for your answer?
Explain the recent Capital Market reforms in India.
Define advertising? What are its main features? Explain.
A major insurance company handled all recruiting, screening and training processes for data entry/customer service representatives. Their competitor was attracting most of the qualified, potential employees in their market. Recruiting was made even more difficult by the strong economy and the ‘jobseeker’s market.’ This resulted in the client having to choose from candidates who had the ‘soft’ skills needed for the job, but lacked the proper ‘hard’ skills and training.
Questions
a. As an HR manager what problems do you see in the company?
b. How do you think it can be resolved and what would be its impact on the company?
Management is considered to be both an art and science. Explain.
Explain the objectives and functions of the SEBI.
What are the barriers to effective delegation? Discuss ways to overcome these barriers.