Chapter 6 Staffing

Staffing is the process of hiring and developing the required personnel to fill in various positions in the organisation. It implies placing the right person at the right job. This function of management is concerned with determining the manpower requirement, selection, placement, training and compensation of employees of an enterprise. The other content of this chapter are Meaning of Staffing, Importance of Staffing, Evolution of Human Resource Management, Staffing Process, Aspects of Staffing- Recruitment, Selection and Training, Training Methods- On the job Methods and Off the job Methods.

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Exercise 1 ( Page No. : 168 )

Exercise 2 ( Page No. : 169 )

  • Q1 What is meant by recruitment? How is it different from selection?

    Recruitment is the process of searching for prospective employees and stimulating them to apply for jobs in the organisation.

    Difference between recruitment and selection

    Basis Recruitment Selection
    Meaning It is the process of stimulating people to apply for a vacant job position in the organisation. It is the process of selecting the best candidate from those who have applied for the job.
    Objective The objective of recruitment is to create a pool of eligible candidates for the purpose of selection. The objective of selection is to get the best candidate selected for the job.
    Nature It is a positive process as it attracts people towards the organisation. It is a negative process as it involves rejection of candidates at every stage of it.
    Sequence It takes place before selection. It takes place after recruitment.


    Q2 An organisation provides security services. It requires such candidates who are reliable and don’t leak out the secrets of their clients. What steps should be incorporated in selection process?

    An important part of the selection process, which must be emphasized here, is conducting personality tests on the individuals. This test gives cues to a person’s emotions, reaction, attitude and value system. Thus, it helps to ensure that the selected candidate is honest and suitable as per the requirements of the job.

    Q3 A company is manufacturing paper plates and bowls. It produces 1,00,000 plates and bowls each day. Due to local festival, it got an urgent order of extra 50,000 plates and bowls. Explain the method of recruitment that the company should adopt in the given circumstances to meet the order.

    In order to complete the order in time, more people are required at short notice. Thus, labour contractor should be approached, who can provide a large workforce at a short notice.

    Q4 Distinguish between training and development.

    Training and development is an attempt to improve the current or future employee performance by increasing an employee’s ability to perform through learning, usually by changing the employee’s attitude or increasing his or her skills and knowledge. But both have different perspectives.

    Basis Training Development

    It is a process of increasing knowledge and skills of an employee.

    It is a process of learning anf growth.

    Orientation It is a job-oriented process. It is a career-oriented process.
    Duration It is a short-term process, for a fixed duration. It is a long-term process, which takes place throughout the life of a person.
    Effect/Objective It enable the employee to perform the job better. It ensures the overall growth of the employee.
    Focus It focus on technical skills. It focuses on conceptual and human ideas.
    Level of trainees It is meant for supervisors and labourers. It is meant for managerial levels.
    Scope It has a narrow scope. It has a wider scope.


    Q5 Why are internal sources of recruitment considered to be more economical?

    Internal source of recruitment refers to recruitment from within the organisation, from the existing staff and employees. The internal sources of recruitment are considered to be more economical than external sources of recruitment because of the following reasons:

    1. Simple process: the process of selection and placement becomes simpler, as the background of the candidate is already known.
    2. Facilitate training: Transfer from one job to another facilitates training of employees.
    3. No induction training: Employees selected from within the organisation do not need induction training.
    4. Filling deficiencies: It helps to fulfill the deficiency of one department with the surplus of another.
    5. Inexpensive: Recruitment from internal sources does not require much time, money and effort.

    Q6 ‘No organisation can be successful unless it fills and keeps the various positions filled with the right kind of people for the right job.’ Elucidate

    No organisation can be successful unless it fills and keeps the various positions filled with the right kind of people for the right job. It means that for any successful organisation it will need to place the person for a job according to the skill required to perform that job so that they can ensure better performance. And this can be done through the staffing process. Different types of jobs required different skilled personnel to perform it. And if the skill of the person doesn’t match with the job then they can’t perform it successfully. So it is necessary for the organisation to assign the job to the person with required skills. And this will result in more productivity and the organisation can be run more efficiently and smoothly.

Exercise 3 ( Page No. : 169 )

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