Question 5

In an organisation, one of the departmental manager is inflexible and once he takes a decision, he does not like to be contradicted. As a result, employees always feel they are under stress and they take least initiative and fear to express their opinions and problems before the manager. What is the problem in the way authority is being used by the manager?

Answer

In the above situation the problem is that the manager is using Authoritarian or Autocratic style of leadership. Under this style of leadership the leader gives orders and expects his subordinates to follow them. It follows one way communication, as the subordinate acts only according to the command given by the manager.

And to overcome this problem the leader should adopt two way communications that is Democratic or Participative leadership under this style of leadership the leader takes decisions after consultation and encourages the participation of subordinates. This improves the attitude of the employees towards their jobs and the organisation, thereby increasing their morale.

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