Question 2

‘An effort to control everything may end up in controlling nothing.’ Explain.

Answer

If a manager tries to control everything, he may end up by controlling nothing. To make control effective and economical, it must focus attention on factors critical to performance. Thus, in this context, it is stated that managers should first handle the deviations, which are beyond the specific range and he should not waste time and energy in finding solutions of minor deviations. e.g. 2% increase in labour cost is acceptable range of deviation. If the labour cost exceed beyond 2%, immediate action should be taken. In a large organisation, keeping a close check on each and every activity will be very time consuming and expensive.

Therefore, managers should pay serious attention to only such cases, which are critical to success, i.e. KRAs.

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